You need to uninstall (old HWK Setup Suite and HWK Support Suite) or existing (UFSx Support Suite) and use the new UFSx Support Suite.
Download the drivers from the connection given toward the end of this Download Link UFS USB Driver Download the latest redesign for all Sarasoft boxes like HWK, UFS and UFS Micro box i.e UFS board.
Panel v2.3.0.7SAMs V 2.3.0.4
SM-B312E added (CUNL,PUNL,PIM,FL,UFL)
More Products and Features added.
COMMON
Customers who are experiencing the panel hanging on 'check box' or 'update box', should try to use the older driver and see if the problem is gone.
How to install Support Suite.
1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
3. Connect your UFSx+HWK before running the UFSx Control Panel
5. Switch to the 'Hardware' Tab
Ufs Hwk Box Driver Setup Download
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click 'Scan Boxes' to refresh the list if you have connected further boxes since opening the Control Panel
8. Click 'Update Box'
9. Click 'Check Box' - Make sure 'Box Status' = 'True' or 'Bad Software' and 'Server Status' = 'Support Ok', before proceeding
11. Amend 'Application Install Path' and/or 'Nokia Install Path', if required.
13. Click 'Install'
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install atleast 1 item at step 13)
How to add further UFSx+HWK after initial install.
Steps 4-13 as above
Should be extracted and installed too:-
C:Program FilesSarasSoftUFSUFS_SAMs_DHT for 32bit PCs
C:Program Files (x86)SarasSoftUFSUFS_SAMs_DHT for 64bit PCs
DownloadSupport Suite v2.3.0.7 size 10 mb server mediafire
How to install driver.
1. Make sure your UFSx device is connected to your PC.
3. Click 'Universal Serial Bus controllers'
4. Right click 'UFSx Device, (c) SarasSoft' and select 'Uninstall'
5. Right click your computer name at the top of the list and select 'Scan for hardware changes'
6. When the Hardware Wizard opens, Select 'No, not this time' and then Click 'Next'
7. Select 'Install from a list or specific location (Advanced)' and then Click 'Next'
8. Make sure 'Search for the driver in these locations' is selected, 'Search removable media ...' is deselected and 'Include this location in the search:' is selected
for x86 Windows - C:Program FilesSarasSoftUFSUFS_USB_DriverOLD
Ufs Hwk Box Drivers Downloads
for x64 Windows - C:Program Files (x86)SarasSoftUFSUFS_USB_DriverOLD
10.Click 'Next', click 'Continue anyway' to any messages and then 'Finish'
Ufs Hwk Box Drivers Installer
You have now installed the old driver, when you run UFS_Panel, you should see these driver versions:-
if you see
then you are still using the latest drivers and you should try the above process again.